Need help with TestPlus AI? We’re here. Email us at support@testplus.one and we’ll get back to you.
What TestPlus AI does
TestPlus AI uses your phone’s camera to read compatible two-line test strips and tells you whether a control line and a test line are visible. It is an informational tool — it does not diagnose any condition and is not a substitute for professional medical advice. Always follow your test’s instructions and check with a doctor before making any health decision.
Frequently asked questions
How do I scan a strip?
Open the app, tap “Scan test,” hold your phone steady over the strip in good lighting, and capture when the guide says it’s ready. The app highlights whether one or two lines are visible.
Does the app diagnose illness?
No. It only detects whether lines appear on a compatible strip. It does not identify or confirm any disease or condition.
What is “scan clarity”?
It reflects how clearly the image was captured — image quality, not a probability of any health result.
Where is my data stored?
By default, your readings are stored only on your device, and the photo of your strip is deleted right after analysis. Optional cloud backup is off unless you turn it on.
How do I delete my data?
In the app you can delete any single reading, clear all history, or uninstall the app. If you enabled cloud backup, turning it off and clearing history removes synced records; email us to request full deletion.
Is cloud backup required?
No. The app works fully offline. Cloud backup is optional and off by default.
Contact
Email: support@testplus.one
Privacy Policy: https://testplus.one/privacy
Terms of Use: https://testplus.one/terms